Returns
UniqueDisplay Return Policy
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At UniqueDisplay, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely happy with your item, you can return it to us within 7 days of delivery, subject to the following conditions:
General Return Conditions:
- Return Window: All return requests must be initiated within 7 days of the delivery date.
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Item Condition:
- All returned items must be in new condition with the protective film intact and all fixings included.
- Items without the protective film are considered non-resalable and cannot be returned.
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Return Process:
- To initiate a return, you must include a valid UniqueDisplay dispatch confirmation email with your order reference number.
- The buyer is responsible for the cost of the return shipping label, except in the case of damaged items (see below for details).
International Returns:
- Shipping Costs: Shipping costs for international returns are non-refundable.
- Customs and Duties: Customers are responsible for any return duties or taxes associated with international returns.
Damaged Items:
- Notification: If your item arrives damaged, you must notify us within 7 days of receipt.
- Replacement Parts: We are happy to send replacement parts for damaged items.
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Return of Damaged Items:
- If you prefer to return a damaged item instead of receiving replacement parts, we will provide a return shipping label at no cost to you.
We aim to process all returns within 7-10 business days of receiving the returned item. Once the return is processed, you will receive a confirmation email.
For any further questions or assistance, please contact our customer service team. Thank you for shopping with UniqueDisplay.
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